Privacy Policy
Last updated: January 1, 2025
Information We Collect
EdgeAtlas collects information you provide directly to us, such as when you create an account, make a booking, subscribe to our newsletter, or contact us for support. This includes your name, email address, phone number, location preferences, and activity interests.
We also automatically collect certain information about your device andge patterns when you access our platform, including IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including processing bookings, sending confirmations, and providing customer support. We also use your information to personalize your experience and recommend relevant activities and gear.
Your information helps us communicate with you about your bookings, send important safety updates, and notify you about new features or services that may interest you.
Information Sharing and Disclosure
We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing services to you. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
We may also share information with activity operators and instructors when you make bookings through our platform, but only the information necessary to provide the requested services.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security audits.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
International Data Transfers
As EdgeAtlas operates internationally, your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
When transferring data outside of, we use standard contractual clauses or other legally recognized transfer mechanisms to protect your information.
Data Retention Policies
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Account information is typically retained for the duration of your account plus a reasonable period thereafter.
Booking and transaction records are retained for legal and accounting purposes, typically for seven years after the completion of services.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You can also object to certain processing activities or request that we restrict the processing of your information. To exercise these rights, please contact us using the information provided below.
You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content and advertisements. You can control cookie settings through your browser preferences.
For detailed information about our use of cookies, please refer to our Cookie Policy.
Third-Party Services and Links
Our platform may contain links to third-party websites or services that are not owned or controlled by EdgeAtlas. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
We may integrate with third-party services such as payment processors, mapping services, and social media platforms, each of which may have their own privacy practices.
Children's Privacy Protection
EdgeAtlas does not knowingly collect personal information from children under the age of 16 without parental consent. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.
Parents or guardians who believe their child has provided personal information to us should contact us immediately.
Marketing Communications
We may send you promotional emails about new activities, special offers, and other information we think may interest you. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.
We respect your communication preferences and will honor your choices regarding the types of communications you wish to receive.
Business Transfers and Changes
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.
Any successor entity will be bound by the terms of this privacy policy unless you consent to a new policy.
Legal Compliance and Disclosure
We may disclose your information when required by law, such as in response to a court order, subpoena, or other legal process. We may also disclose information when we believe it is necessary to protect our rights, property, or safety, or that of our users or others.
We will make reasonable efforts to notify you of such disclosures unless prohibited by law or court order.
Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.
Contact Information for Privacy Matters
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:
Email: privacy@dovekamorning.com
Phone: +81-22-214-8009
Address: 3 Chome-30-2-30-17 Minami-Ikebukuro, Toshima-ku, Tokyo 171-0022 154-0012